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Testimonials

What Our Customers are Saying
  • I was very thankful for Phoenix Air’s valuable and honest input.
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    “After getting a total of 8 estimates for a new air conditioning system, it was clear that Phoenix Air stood out above the rest due to their professionalism and knowledge. The person who provided the quote provided a detailed quote in writing noting everything that would be done, changed, and used. I was also given different options and advised as to which unit was most suitable for my home, which is important. In this case, bigger wouldn’t have been better due to the size of my house and I was advised to go with a smaller unit. I was very thankful for Phoenix Air’s valuable and honest input.”

    Judy E.

  • It’s great to see a company who stands above the rest and does what they say.
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    “After arriving home from vacation on a Saturday night 1:30 in the morning my husband and I noticed the house was 85 degrees, and did not know what to do. Thankfully we saved a postcard we received a week earlier for a System Rejuvenation and offering 24 hour service to our surprise at that time in the morning we talked to a live person who said the on call technician will call you within 10 minutes. 5 minutes went by and James called and said he could be at our home in 30 minutes. It’s great to see a company who stands above the rest and does what they say. Thanks!”

    Sharon K.

  • We wish to thank Phoenix for the professionalism and the workmanship that it exhibited during our purchase of a new A/C system.
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    “We wish to thank Phoenix for the professionalism and the workmanship that it exhibited during our purchase of a new A/C system. My brother Arnie searched many companies and A/C systems over the internet.”

    B. Meyers

  • Huge kudos to all. They will be highly recommended any chance I get.
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    “Phoenix AC was absolutely excellent from the initial phone call to the sales estimate to the installation of the new system. Everyone is so pleasant/friendly and no high pressure. Cory, Tiffany, Kristin and the install team couldn't have been any more informative and accommodating. The installation was done in an extremely timely manner. Huge kudos to all. They will be highly recommended any chance I get.”

    B.B.

  • Within 5-10 minutes he found the issue and explained it to me.
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    “First and foremost Christy, I hope I got her name right was very professional and attentive to my families situation. She called me back an explained that my service ticket may not be able to be completed due to unforeseen difficulty at another clients property She called me back to let me know Travis would be on his way to help us out. Travis called to confirm our address and arrived shortly thereafter. Travis was very professional, asked what I thought the issue was or, I explained what was going on because I'm not a professional HVAC technical representative of any company. Within 5-10 minutes he found the issue and explained it to me. He waited several minutes to make sure everything was good. He explained the preventative maintenance program to me and I had to decline do to my unemployment do to 3 surgeries in the last 7-8 months. He acknowledged what I was saying to him and reiterated the company would be there for us if and when we had the means to pay for that service.”

    T.L.

  • he arrived and quickly fixed our problem and he even wore shoe covers over his boots.
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    “Memorial day weekend and our ac quits. We called 5 companies with all answering machines. We called Phoenix Air and the woman who answered the phone said she would have the on call service man call us. The service man James called and said he would come out in about an hour, he arrived and quickly fixed our problem and he even wore shoe covers over his boots. Great customer service! You have a customer for life. Thank You”

    J.B.

  • Chris was professional and upbeat even though I'm sure we pulled him from his bed!
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    “My air stopped working late Saturday night. I called several companies and actually got a real person at Phoenix and to my surprise she scheduled me right away! Chris got to our home in under an hour and got it fixed. Chris was professional and upbeat even though I'm sure we pulled him from his bed! I will definitely be sticking with Phoenix Air Conditioning!”

    K.C.

  • There servicemen Austin, Tyler and David were just wonderful
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    “I can not say enough about the excellent service I received from Phoenix Air Conditioning. There servicemen Austin, Tyler and David were just wonderful, they went out of there way to accommodate me. I would recommend them to everyone!!!”

    M.G.

  • I must say David and your staff are the most professional service people I have dealt with.
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    “On New Years Eve my A/C broke down. I called several companies where I had to leave a message. When I called Phoenix Air, Kristin answered the phone and told me she could have a service man to my house within the hour. David came out to my home and fixed my A/C which to my surprise was very reasonable. I must say David and your staff are the most professional service people I have dealt with. Thank you for all of your help :)”

    L.M.

  • I had all around great service and I will definitely use Phoenix air again.
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    “Just wanted to say I received excellent service the tech who was chris was very polite and on time and he explained everything and he was very clean and picked up after himself. I had all around great service and I will definitely use Phoenix air again.”

    A.B.

  • I was so pleased with the response not only by Phoenix but also by this pleasant young man. He was professional, knowledgeable, and personable.
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    “My AC broke today and I called Phoenix Air since they sold me the unit. It is 5 years old and I no longer had a maintenance agreement. It was 3:30 and I never expected to have a service call today. Travis was on his way by 4:30. I was so pleased with the response not only by Phoenix but also by this pleasant young man. He was professional, knowledgeable, and personable. He was out of the house by 5:30 and my AC is working fine. I especially appreciated that he did not try to take advantage of the situation and try to upgrade the call to include things I didn't need. Thank you, Travis.”

    J.I.

  • My new go-to people are Phoenix Air!
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    “I recently had my ac serviced by Phoenix Air Conditioning and it was a very pleasant experience. The man was very clean and took time to answer all my questions. He told me what I needed to keep my AC running well and offered a maintenance plan at a great price. My new go-to people are Phoenix Air!”

    M.G.

  • These guys will go way out of their way to keep you cool!
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    “Hands-down, Phoenix Air has superior customer service, products, reliability, and friendliness, to any other home service company I've ever dealt with!!! They are an incredible team especially considering the high demand for cold air in South Florida. They're on a par with the post office at Christmas time. . . truly working miracles! These guys will go way out of their way to keep you cool!”

    H.F.

  • WOW!! Many companies advertise 24 hour service but Phoenix Air truly delivers it.
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    “WOW!! Many companies advertise 24 hour service but Phoenix Air truly delivers it. Chris was the most professional service man we have ever had in our home. We will continue to use Phoenix for all of our air conditioning services.”

    D.E.

  • Extremely thorough and explained exactly what needed to be done and what he would be doing to make it right.
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    “Our A/C unit had a blockage and was leaking water in our garage. Phoenix was recommended by my neighbor and Travis was sent to repair it. He did an outstanding job and didn't skimp on anything. Extremely thorough and explained exactly what needed to be done and what he would be doing to make it right. Not only did he repair the problem but he was a pleasure to deal with. We signed a contract for service with Phoenix and will request Travis to do the work. Thanks Travis”

    B.L.

  • I am a realtor so I will be using them with clients in my business.
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    “Very happy with Earl and the crew from Phoenix Air. Earl was prompt with meeting with me since are old system was dying. The installers Travis and Austin were great and did exactly what they said they would be doing. Everybody was professional and courteous. I am a realtor so I will be using them with clients in my business.”

    K.M.

  • The installers explained everything they were doing, showed me how it all worked, protected my things with covers and cleaned up perfectly!
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    “I had my new air conditioner installed by Phoenix and it was a great experience! The installers explained everything they were doing, showed me how it all worked, protected my things with covers and cleaned up perfectly! Not only that, they had fun, joked and had me laughing a ton! Great job Austin and Travis for making the heat of the day enjoyable!”

    B.L.

  • He had my AC running by no time. By far the best company I've had out here.
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    “I had phoenix air at my house, my technician was Travis he was on time, respectful and very helpful. He explained what was wrong and gave me various options to pick from. He had my AC running by no time. By far the best company I've had out here.”

    Happy Customer

  • they went over and above the Call of Duty
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    “Just wanted to let you know I forgot to get the two guys names that came to my house today to install my new AC unit they went over and above the Call of Duty they were such a gentleman workmanship perfectionist Pleasant the first company that I have ever dealt with 100% satisfied I would recommend them to all my friends thank you Phoenix air conditioning”

    R.B.

  • They wore shoe covers and laid-down protective cloths on the floor and explained how the job was going to be done.
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    “Cory, Felix and Ramon did an amazing job installing our new air conditioning system. They wore shoe covers and laid-down protective cloths on the floor and explained how the job was going to be done. Their office staff even sent us a text with the pictures of the installers when they were on their way.”

    B.B.

  • From start to finish very professional.
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    “I was very happy with Phoenix the company is top notch in service. From start to finish very professional. I came highly recommended and will be happy to recommend Phoenix to friends and family. I give the company a 5 star review”

    K.E.

  • Cory priced a new AC saving me a ton of money, worked all details with my tenant, and condo association.
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    “My tenant called me to say Air conditioning is not working, worried I called Phoenix Air Conditioning LLC in Lake Worth. Christin took my call fast said not to worry, got HVAC Tech Cory to diagnose problem fast. Cory priced a new AC saving me a ton of money, worked all details with my tenant, and condo association. Felix, Joe, and Matt did the install, cleaned up, removed old AC and made condo Apartment nice cold comfortable for my tenant before Noon. I got a nice thank you from my tenant, but thanks really go to the people at Phoenix Air Conditioning whom saved me money and you can trust to do a good job right.”

    D.P.

  • Just call for an estimate, you will be satisfied..
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    “Excellent installments and professionalism. Speedy work good cleanup very good service. I would recommend them to all my friends, just check out their pricing and you will know what I mean. Just call for an estimate, you will be satisfied..”

    H.F.

  • I got a deal that was unbelievable compared to the other companies.
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    “I have been getting estimates from different companies for an air conditioner for my mobile home. I've had trouble with people showing up, keeping the estimate appointment times, down talking my home and prices being outrageously High. I was looking for a reputable company and decided to check online and read reviews after reviews. This company had the best reviews I've seen. They showed up on time, and Anthony was very courteous, I got a deal that was unbelievable compared to the other companies. It was not an emergency to get it put in, but they fit me in within 3 days to do the job. I'm glad I chose to research companies, I want to know that if I have a problem 10 years down the road they will still be in business.”

    L.R.

  • Showed up on time with a call from their office 30 minutes before and cleaned up upon completion.
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    “Technician was very thorough when looking over my heater. Great service, explained everything to me including the price before he any repairs were made. Showed up on time with a call from their office 30 minutes before and cleaned up upon completion.”

    Happy Customer

  • The knowledge and warmth of Cory promoted confidence and a long lasting relationship with this company.
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    “The service was fast, efficient and customer-convenience-geared. The knowledge and warmth of Cory promoted confidence and a long lasting relationship with this company. This family owned business seems dedicated to the satisfaction of their customers.”

    Happy Customer

  • He figured out the problem almost immediately, and was able to replace the part on the spot!
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    “I am extremely impressed and happy with the service provided by Phoenix Air! I spoke to Kristen in the morning, and she was able to schedule same day service. She also called an hour ahead to let me know the technician was on his way. Earl was the technician who came out to diagnose our HVAC issue. He figured out the problem almost immediately, and was able to replace the part on the spot! Earl was also very personable and professional - I highly recommend Phoenix Air Conditioning!”

    E.K.

  • Very honest and very happy with the customer service. Thanks again Earl!
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    “Earl was efficient and professional. Would recommend these services to anyone. On time and completed our service and was able to explain any issues we had or any suggestions to keep our house nice and cool. Very honest and very happy with the customer service. Thanks again Earl!”

    M.D.

  • Very pleased with initial/ follow up service and happy to refer to friends & family.
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    “Very professional and courteous customer service, refreshing and rare these days. Took time to listen and answer all my questions so that i fully understood the process. Always available and quick response. Very pleased with initial/ follow up service and happy to refer to friends & family. They definitely have my business!”

    S.R.

  • Phoenix Air was my second estimate and I’m going with them for a new A/C. Work will be done this week on my schedule!
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    “Cory, a service advisor, came the same day I called. Really nice person and professional. Gave me some choices and very reasonable prices. Phoenix Air was my second estimate and I’m going with them for a new A/C. Work will be done this week on my schedule!”

    E.S.

  • He listened to my concerns, addressed each one & was thorough in his assessment of what needed to be done
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    “I appreciated Danny the tech from Phoenix Air service two units at my duplex today! He arrived on time, was professional & very knowledgeable about a/c systems. He listened to my concerns, addressed each one & was thorough in his assessment of what needed to be done to clean up the units & keep them in good working order. Thank you Danny!”

    L.D.

  • He came back and explained what the problem was and how he could fix it
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    “I’m writing this because very few people leave feedback when they get good service. I was very pleased with Phoenix Air Conditionings service. The office called as they said they would to let me know when the tech would be arriving, the tech (Anthony) arrived within the time the office said he would. Anthony was very nice and very professional, he asked about the problem then checked the system. He came back and explained what the problem was and how he could fix it, we agreed on the solution and Anthony had the AC running in a very short time. He explained what he had done, found, and completed my paperwork and left me to a good cool nights’ sleep. Thank you Phoenix & Anthony.”

    B.C.

  • Plan to use this firm for future service calls and preventive maintenance and would not hesitate to recommend Phoenix Air to friends.
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    “The response to our service request was prompt (within an hour), with our technician, Cory, arriving shortly thereafter. He was courteous, thorough, and diagnosed our system to be all clear, with normal operation re-started. Plan to use this firm for future service calls and preventive maintenance and would not hesitate to recommend Phoenix Air to friends.”

    S.B.

  • Needless to say I am a very satisfied customer!
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    “I called 7 or 8 different companies attempting to resolve my air conditioning issues, all of whom declined the task. Phoenix Air Conditioning, however, accepted the job and I, once again, have air conditioning! Kristen, in the office, kept me up to date on my appointment status and technician arrival times. The two techs, Austin and Tyler?, demonstrated competency and consideration while on the job. Needless to say I am a very satisfied customer!”

    Ron C.

  • There was always someone on the other end of the phone and someone was always available for same day service.
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    “We had many problems with our system and Phoenix was there for us day and night through our ordeal. There was always someone on the other end of the phone and someone was always available for same day service. We want to thank them for all the attention they gave us through the hot summer”

    A.C.

  • If I could give you more than 5 stars I would. Keep up the good work.
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    “I recently contacted your company after getting quotes from 5 other companies, your salesman earl took the time to tell me what I was getting and everything involved in my new system. I was very impressed by what he had to say. I would recommend your company to anybody. if I could give you more than 5 stars I would. keep up the good work.”

    Jay Williams

  • The techs they sent today for the install were professional, polite, answered each and every question
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    “I am a snowbird and came to Florida to check on the house and am only here literally 48 hours. Walked into my house Tuesday night and had no a/c..it was so hot that my candlesticks literally melted. I called this company on the recommendation of my neighbor after already going through literally 4 other a/c companies in 4 years. Called them at 8 in the morning, they had a tech here by 3 in the afternoon . They verified what I already feared.. my old compressor was shot and I needed a new unit. They were here this morning, new unit in tow, and by this evening I have a brand new unit, installed, at a much better price than the competitor. The techs they sent today for the install were professional, polite, answered each and every question; cleaned every speck of dust up after install; and I couldn't be happier and more grateful. I do leave tomorrow after being here for only 48 hours with peace of mind and a cool house. Thank you, and I hope I have finally found my forever a/c company.”

    Debbie Maidman

  • I was only charged for the service call as no additional parts were needed. Very fair and honest company in my opinion .
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    “My AC went out on New Years Eve. One of my neighbors recommended I contact Phoenix AC. The trip fee was very reasonable for a holiday weekend. The technician -Travis showed up on time and was very quick to diagnose the issue / wiring issue in the air handler. Very polite and professional. I was only charged for the service call as no additional parts were needed. Very fair and honest company in my opinion . Will definitely use this company in the future.”

    Robert Root

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