When you purchase a new HVAC system, odds are you’ll likely receive
a warranty for it. A warranty is basically an agreement whereby the company
who distributes the warranty agrees to back it up with either replacement
or repair services funded at their own cost. This is great news for purchasers,
and for many people is one of the primary reasons behind their ultimate
decision as to which system they purchase.
However, before you make your purchasing decision, there are some things
you need to know about your warranty, such as conditions you’ll
need to follow, requirements you’ll need to adhere to, and much
more. On this blog, we’ll go over everything you need to know about
warranties so you can make sure you are protected for the duration of
Two Kinds of Warranties
There are actually two different kinds of HVAC warranties. First, there’s
the warranty on your system itself, including all of the parts and components.
These are given by the manufacturer of your system, such as Trane, Lennox,
York, Carrier, Bryant, and plenty of others. Generally, most companies
will back up their new system with a warranty that’s between five
and ten years in length, depending on the model. These are essentially
protection against any faulty or defective parts, saying that the company
will pay for the cost of the replacement parts as well as the labor to
fix them in the event that the defect causes your system to stop working.
Then there’s the labor warranty, and that’s provided by the
company who installs your system. Essentially, this is the company guaranteeing
the handiwork of the technician who came to your home and installed the
system. For example, if a faulty wiring job or over-pressurized refrigerant
line causes a problem in your system, then your installer will come out
to your home and fix the issue at
their expense. These warranties vary in length based on the company you choose
to install your system.
Register Your Product
Here’s the thing with your system: remember how we mentioned that
manufacturer warranties are usually between five and ten years in length?
Well the truth is that the majority of manufacturers will offer a five
year warranty on their system no matter what, but they don’t extend
the warranty to ten unless you register the product with them.
This may seem obnoxious but it’s in your best interests. Companies
can notify their customers if there are any urgent service bulletins or
recalls that need to be performed, and likewise the company will stand
behind their product for five years longer.
And the best part: some installers will actually register your product
for you, filling out all of the necessary paperwork and sending it off
to the manufacturer so you don’t have to worry about it.
Maintain Your System
Here’s another thing that many people may not necessarily realize:
in order for most warranties to remain valid, you’ll need to have
your system checked up, inspected, and maintained by a certified professional
at least once per year. If you don’t your warranty will be deemed
null and void by your manufacturer, and you’ll be stuck with the
repair bill if something goes wrong, even while your warranty should still
These maintenance services aren’t usually too much of a commitment—they
run about a hundred dollars or less, and take just a few hours to complete.
But when you’re done, make sure you keep a copy of the service record
in a safe place. When you submit a warranty claim to your manufacturer,
they may request copies of your maintenance records to verify you’ve
fulfilled your part of the warranty bargain.
For more information about warranties on systems we install,
call Phoenix Air Conditioning, LLC and let our Palm Beach County HVAC team help you with what you need to know!