When you need a major heating and cooling service or a total system replacement,
it’s important to shop around and get an estimate from several different
contractors before you decide which one to go with. After all, you want
to get the best deal on your service, but you also want to make sure the
team performing the work is one you can trust to get the job done right.
In this regard, the cheapest option isn’t usually the best: a reputable
team that can provide you with the best results may not be the least expensive,
but it will almost certainly give you the best service.
To help you make a better decision in regards to which company you should
choose, we strongly recommend you ask several important questions that
any reputable contractor should be more than comfortable answering. Here
are five of the most important ones.
Are Your Technicians Certified?
There are a ton of different certifications that a West Palm Beach HVAC
contractor can receive, ranging from union certifications to occupational
certificates to manufacturer training certifications and even certification
by the Environmental Protection Agency. You want to make sure team that
services your home is certified by the appropriate sources. If you’re
not sure what a certification means, ask and they’ll tell you. They’ll
also often direct you to the appropriate sources if you wish to verify
the certification for yourself.
Do You Offer Any Warranties?
Nothing’s worse than spending a ton of money on something only to
have it break down almost immediately. Imagine how frustrating it would
be to buy a brand new car only to have the engine stall out on you three
miles from the dealership? Most new cars have a warranty to give consumers
the peace of mind of knowing the manufacturer will fix it at their own
expense if this happens. In the HVAC world, manufacturers will often protect
their products, but not necessarily the labor done to install them. That’s
where contractor warranties come in: a good contractor will offer a guarantee
on their labor to give you the peace of mind of knowing they’ll
come to you and fix any unexpected flaws or issues that come from their services.
Do You Offer Emergency Services?
Sometimes things go wrong at the worst possible time. A sweltering night
when your air conditioner won’t turn on can be insufferable and
even pose serious health risks, so you should choose a contractor who
can offer you emergency services, including same-day availability and
even after-hours repairs for those serious breakdowns. At Phoenix Air
Conditioning, LLC, we go a step further to offer 24/7 emergency services—even
if you experience your issue in the middle of the night, we’ll send
someone out to you to identify the problem and get it fixed.
How Long Will It Take to Complete My Project?
Depending on the scope of what you’re trying to have done, the majority
of repairs and maintenance services can be done in a few hours. Air conditioner
replacements can take anywhere from a full day to possibly two days depending
on the complexity of the work being done. It may take longer than that
even if you need to have work done on your duct network as well. Any good
contractor will be able to provide you with an accurate estimate of the
time needed to complete the job and good technicians will do everything
in their power to stick to that initial estimate.
Do You Offer Financing?
Undertaking a major repair is a huge investment, and it’s one that
sometimes needs to be made out of necessity, and not necessarily when
it’s convenient for you financially. When this is the case, talk
to your contractor about whether or not they offer financing for your
project, and if they do, what sort of terms they offer. Financing can
help you get the services you need without blowing through your savings
or destroying your budget, so feel free to ask about options that may
be available to help you avoid this! Any good air conditioning sales team
member will have all of the information you need to know and be able to
answer any questions you might have. Always be sure to get the information
you need before signing on to any financing agreement.
Do you need your air conditioner or heater replaced?
Call Phoenix Air Conditioning, LLC today at (888) 660-4337 for a consultation!